Reference

How 21tbajee Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and use the lobby. Access to our platform depends on your local law and eligible regions — please check that before you proceed.

Account data protectedWallet details handled with careNo data sold to third partiesYou control your preferencesContact us to request changes

Explore the Lobby Read FAQ

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to see what data we hold, ask us to correct something, or request deletion of your account information, our support team handles these requests directly. You can reach us by live chat, email or through the help section in your account settings. We aim to respond to privacy-related requests within a reasonable timeframe once your identity is confirmed.

Team online

Live Chat

Open the chat icon from your account dashboard. This is the quickest path for privacy queries and account data requests.

Email Support

Send your data request or privacy concern to our support address. Include your registered mobile number for faster account matching.

Account Help Section

Log in and navigate to Help in the menu. From there you can submit a formal data access or deletion request without leaving the app.

What Data We Collect and Why We Need It

21tbajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, mobile number, email address and the payment method you choose, whether that is bKash, Nagad or Rocket. We also collect technical data such as your device type, browser, IP

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address and session activity. This helps us verify your account, process deposits and withdrawals, and keep the lobby running correctly on your phone. We do not collect more than we need for these purposes. Payment data tied to your bKash, Nagad or Rocket wallet is used
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only to process transactions and confirm identity where required. We do not store full wallet PINs or card numbers. Some data is shared with payment processors and fraud-prevention services, but only as far as needed to complete a transaction or protect your account. We retain your
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data for as long as your account remains active and for a reasonable period after closure, in line with applicable law. Availability of this service depends on your local law and the eligible regions we support — we do not claim universal access.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a combination of technical controls and access restrictions to keep your account information safe. Our cookie practice, retention rules and data-sharing limits are explained below so you know exactly what to expect when you use 21tbajee.

Cookies and Session Data We use cookies to keep your session active and remember your lobby preferences. You can adjust cookie settings through your browser at any time without losing your account.

Account Security Controls Login is protected by OTP verification sent to your registered mobile number. We never ask for your bKash, Nagad or Rocket PIN through any support channel.

Data Retention Rules We hold your personal data for as long as your account is active. After closure, we keep only what applicable law requires and delete the rest on a rolling schedule.

Who Can Access Your Data Internal access is limited to team members who need it to run your account or resolve a support issue. Third-party access is restricted to payment processors and fraud-prevention services.

Privacy Policy Questions Answered

Here are the questions we hear most often about how we handle account data, wallet information and your rights as a person whose data we hold. If your question is not covered here, use live chat or email support to reach us directly.

We collect your name, mobile number, email and payment method details such as your bKash or Nagad wallet number. We also log device and session data to keep your account secure.

No. We store only what is needed to process your transaction and verify your identity. Full wallet PINs are never stored. Payment data is deleted or anonymised once it is no longer required.

Yes. Submit a data access request via live chat or email with your registered mobile number. We will confirm your identity and share what we hold within a reasonable timeframe.

Go to the Help section in your account or contact support by email. Request account closure and data deletion. We will remove your data except where applicable law requires us to keep a record.

We share data only with payment processors like the rails that handle bKash, Nagad and Rocket transactions, and with fraud-prevention services. We do not sell your data to advertisers or unrelated parties.

Cookies keep your session running and save lobby preferences on your Android browser. You can clear or block cookies in your browser settings; this will not delete your account or wallet history.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoTeen Patti Flash

How 21tbajee Handles Your Personal Information

Contact Us About Your Data

Live Chat

Email Support

Account Help Section

Data Handling, Cookies and Account Security

Privacy Policy Questions Answered

01 What personal data does 21tbajee collect when I open an account?

02 Is my bKash or Nagad wallet information stored permanently?

03 Can I ask to see the data 21tbajee holds about me?

04 How do I ask for my account data to be deleted?

05 Does 21tbajee share my data with third parties?

06 How does the cookie policy affect my account on mobile?

Privacy Policy

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